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Densify

Company Type: B2B

Company Size:

NPS

Densify is the Next-Generation Cloud Optimization software company for CloudOps. Densify delivers Cloe, a machine-learning cloud optimization engine which makes applications self-aware and self-optimizing—allowing them to automatically match their needs with perfectly fit cloud resources, 24/7. With 11 patents, Densify technology continuously learns your applications’ usage patterns, and automates the function of finding optimal cloud resources. Densify customers achieve 40-80% improvement in application stability, performance, cloud management automation, and reduction in their cloud spend. 

Densify recently achieved a Net Promoter Score of +53

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What is Net Promoter Score?

Net Promoter Score®, or NPS® is a loyalty metric developed by Fred Reichheld and was introduced by him in his 2003 Harvard Business Review article "The One Number You Need to Grow". At its core, NPS can be termed as a metric that measures a customer’s willingness to recommend a brand’s product and services to their friends, family and colleagues.

What is a good industry score?

Net Promoter Scores vary greatly between industries. CustomerGauge conducted a study in 2016 and published the average Net Promoter Scores by industries. For example, the Cable and Telecommunications industry’s average Net Promoter Score is at or below 30. Retail, Transportation & Logistics and Wholesale on the other hand get a 50 or more Net Promoter Score on average.

About NPSBenchmarks.com

NPSBenchmarks.com collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.