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Synergy Comp Insurance Company

Company Type: B2B/B2C

Company Size: Small

NPS

(-5 points )

Synergy Comp Insurance Company’s (SCIC™) goal is to form long term relationships with companies that are looking to drive down their claims and safety costs, improve employee morale and ultimately add dollars to their bottom line. These relationships are fueled by integrity, honesty, and fairness in all business practices. 

NPS Benchmarks Certified

Yes

Feedback Collection Method

N/A

Net Promoter Type

Transactional & Relationship

Response Rate

N/A

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Synergy Comp Insurance Company News

Date

Update Description

Score Change

Link

12/31/16

Synergy Comp achieves a Net Promoter Score of +83 for Dec 2016.

83

CustomerGauge

The home of Monetized Net Promoter® and the world's only software proving the ROI of Customer Experience.

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What is Net Promoter Score?

Net Promoter Score®, or NPS® is a loyalty metric developed by Fred Reichheld and was introduced by him in his 2003 Harvard Business Review article "The One Number You Need to Grow". At its core, NPS can be termed as a metric that measures a customer’s willingness to recommend a brand’s product and services to their friends, family and colleagues.

What is a good industry score?

Net Promoter Scores vary greatly between industries. CustomerGauge conducted a study in 2016 and published the average Net Promoter Scores by industries. For example, the Cable and Telecommunications industry’s average Net Promoter Score is at or below 30. Retail, Transportation & Logistics and Wholesale on the other hand get a 50 or more Net Promoter Score on average.

About NPSBenchmarks.com

NPSBenchmarks.com collates and publishes any publicly available Net Promoter Score from industries all across the globe, with the added ability of allowing companies to submit their own Net Promoter Score for publication. We aim to not only share NPS scores, but verify and present them in the most transparent way.