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Service Providers (B2B) Industry overview (41 companies)

Order by:


89

ACF Teambuilding and Events Ltd

Service Providers (B2B)
Survey Monkey
Small (< 5M $) / B2B
30-12-2016
United Kingdom
51

MG

Service Providers (B2B)
http://my-mg.com/
Medium (5M - 100M $) / B2B
20-12-2016
France
79

PDA International Africa

Service Providers (B2B)
Survey Monkey
Small (< 5M $) / B2B
07-11-2016
South Africa
84

The Family Business Institute

Service Providers (B2B)
written surveys
Small (< 5M $) / B2B
31-10-2016
United States
63

De Boer Structures

Service Providers (B2B)
Internal NPS survey tool
Medium (5M - 100M $) / B2B
22-03-2016
Netherlands
78

Dinero

Service Providers (B2B)
Relationwise
Small (< 5M $) / B2B
24-02-2016
Denmark
49

Veteranpoolen AB

Service Providers (B2B)
Consumer survey
Medium (5M - 100M $) / B2C
26-01-2016
Sweden
90

Virtuance

Service Providers (B2B)
Customer Surveys (More than 20,000 customers surveyed)
Medium (5M - 100M $) / B2B
22-01-2016
United States
79

Netpromotive

Service Providers (B2B)
http://netpromotive.com
Small (< 5M $) / B2B
12-01-2016
United States
51

Kapco Global

Service Providers (B2B)
Customer Survey
Medium (5M - 100M $) / B2B
01-01-2016
United States
79

DD&F Consulting Group

Service Providers (B2B) / Banking
Survey of Client Base
Small (< 5M $) / B2B
31-12-2015
United States
79

DD&F Consulting Group

Service Providers (B2B) / Banking
Survey of Client Base
Small (< 5M $) / B2B
31-12-2015
United States
59

Beepo

Service Providers (B2B)
http://www.aimeeengelmann.com.au/blog/customer-relationship/beepos-customer-service-results-exceed-singapore-airlines-emirates-iinet-major-brands
Small (< 5M $) / B2B
15-12-2015
Australia
77

PSG Global Solutions

Service Providers (B2B)
http://www.prweb.com/releases/2015/12/prweb13109294.htm
Medium (5M - 100M $) / B2B
03-12-2015
United States
91.97

Image Solutions

Service Providers (B2B)
CEOjuice
Medium (5M - 100M $) / B2B
01-12-2015
United States
58

GVP IT Solutions

Service Providers (B2B)
Email Survey
Medium (5M - 100M $) / B2B
12-11-2015
Brazil
91.35

Managed.com

Service Providers (B2B)
Customer Surveys based on Service and Support
Small (< 5M $) / B2B
27-10-2015
United States
88

Best Service Company Appliance Repair

Service Providers (B2B)
Service Desk by Rossware
Small (< 5M $) / B2C
12-10-2015
United States
76

City of New Orleans Office of Police Secondary Employment

Service Providers (B2B)
Internally-managed email survey sent to every customer, compiled quarterly
Small (< 5M $) / B2B
11-10-2015
United States
66

PrinterLogic

Service Providers (B2B)
http://www.itbusinessnet.com/article/New-Study-Shows-Sever-less-Print-Management-Solution-Delivers-Increased-Speed-and-Ease-of-Deployment-to-Enterprise-Customers-4102707
Medium (5M - 100M $) / B2B
06-10-2015
United States
75

Gusto

Service Providers (B2B)
http://www.itbusinessnet.com/article/ZenPayroll-Is-Now-Gusto-on-a-Mission-to-Help-Companies-Put-People-First-4073621
Medium (5M - 100M $) / B2B
17-09-2015
United States
73

eshot

Service Providers (B2B)
http://www.ourmidland.com/prweb/eshots-releases-new-white-paper-steps-of-driving-event-roi/article_0bd25eb3-033d-54b1-aa24-61ce49d31116.html
Small (< 5M $) / B2B
19-08-2015
United States
60

360pi

Service Providers (B2B)
http://www.benzinga.com/pressreleases/15/08/p5754122/360pi-tops-with-customers-for-value-and-satisfaction
Large (> 100M $) / B2B
11-08-2015
Canada
38

LDM Global

Service Providers (B2B) / Car Manufacturers
http://www.virtual-strategy.com/2015/07/27/ldm-global-announces-sharp-increase-customer-satisfaction#axzz3hBJcCWXP
Small (< 5M $) / B2B
27-07-2015
United States
38

LDM Global

Service Providers (B2B) / Car Manufacturers
http://www.virtual-strategy.com/2015/07/27/ldm-global-announces-sharp-increase-customer-satisfaction#axzz3hBJcCWXP
Small (< 5M $) / B2B
07-07-2015
United States
38

LDM Global

Service Providers (B2B) / Car Manufacturers
http://www.virtual-strategy.com/2015/07/27/ldm-global-announces-sharp-increase-customer-satisfaction#axzz3hBJcCWXP
Small (< 5M $) / B2B
02-07-2015
United States
38

LDM Global

Service Providers (B2B) / Car Manufacturers
http://www.virtual-strategy.com/2015/07/27/ldm-global-announces-sharp-increase-customer-satisfaction#axzz3hBJcCWXP
Small (< 5M $) / B2B
01-07-2015
United States
67

American Outback Adventures & Events

Service Providers (B2B)
Customer NPS feedback
Small (< 5M $) / B2B
15-06-2015
United States
81

Ventrica

Service Providers (B2B)
http://www.sourcewire.com/news/87641/ventrica-wins-silver-at-european-contact-centre-customer-service-awards
Medium (5M - 100M $) / B2C
12-06-2015
United Kingdom
60.3

Questline

Service Providers (B2B)
http://www.virtual-strategy.com/2015/05/14/our-clients-have-spoken-questline%E2%80%99s-net-promoter-score-increases-2015#axzz3aget23Qq
Medium (5M - 100M $) / B2C
14-05-2015
United States
83

ZenPayroll

Service Providers (B2B)
http://www.cio.com/article/2916082/demo/traction-watch-zenpayroll-experiences-10x-growth-in-just-over-two-years.html
Medium (5M - 100M $) / B2B
29-04-2015
United States
94.44

Career Partners International

Service Providers (B2B)
http://www.prweb.com/releases/2015/03/prweb12590704.htm
Medium (5M - 100M $) / B2B
18-03-2015
United States
39

IMCA

Service Providers (B2B)
http://www.prweb.com/releases/2015/03/prweb12565679.htm
Medium (5M - 100M $) / B2B
06-03-2015
United States
9.5

Sofica

Service Providers (B2B)
http://softwaredev.itbusinessnet.com/article/TeleTech-Recognized-with-Seven-2015-Stevie-Awards-for-Sales--Customer-Service-3786178
Medium (5M - 100M $) / B2B
05-03-2015
Bulgaria
74

Comrise

Service Providers (B2B)
https://www.einnews.com/pr_news/251292803/comrise-wins-inavero-s-2015-best-of-staffing-client-award
Medium (5M - 100M $) / B2B
01-03-2015
United States
55.1

Labor Finders

Service Providers (B2B)
http://www.newswiretoday.com/news/150621/
Large (> 100M $) / B2B
20-02-2015
United States
73

Career Partners International

Service Providers (B2B)
http://www.virtual-strategy.com/2015/01/06/outplacement-participants-rank-career-partners-international-outstanding-recent-survey#axzz3Ono16U8i
Medium (5M - 100M $) / B2B
06-01-2015
United States
63

Smarsh

Service Providers (B2B)
Thousands of customer transaction surveys captured each month
Small (< 5M $) / B2B
05-01-2015
United States
60

hyip design

Service Providers (B2B)
http://www.pamhyip.com/hyip-gallery.php
Small (< 5M $) / B2B
06-11-2014
United States
73

UserTesting.com

Service Providers (B2B)
https://www.linkedin.com/jobs2/view/18788293
Medium (5M - 100M $) / B2B
27-12-2013
United States
91.345

Managed.com

Service Providers (B2B)
Benchmark survey studies
Small (< 5M $) / B2B
11-11-2013
United States


What is Net Promoter?

Originally formulated in 2003 by Fred Reichheld as simply a score, it has expanded to become a system that increases loyalty and expands revenue.
Learn more about Net Promoter

How good is my Net Promoter Score?

NPS Varies Depending on How You Construct Your Questionnaire, the implications of this are enormous.
Read the entire Net Promoter argument